Problem Framing Framework
Digital download | Editable template | Figma & PowerPoint
Free
Bring clarity to complex challenges with this Problem Framing Framework, designed to help you define, explore, and align on the right problem before jumping into solutions. This structured canvas guides teams through understanding the context, identifying who is affected, mapping where issues occur, and grounding decisions in evidence. Use it to surface assumptions, focus your inquiry, and create a shared understanding that drives more effective, user-centred outcomes.
• Editable in Figma, Canva, and PowerPoint for easy adaptation to your workflow.
• Pre-arranged sections covering problem definition, impact, assumptions, and evidence.
• Includes placeholders for users, touchpoints, and service areas affected.
• Ideal for collaborative thinking and alignment across teams.
• User Researchers: To frame research problems clearly and identify key questions to investigate.
• UX/UI Designers: For grounding design work in well-defined problems and real user needs.
• Product Managers: To align teams on problem definition before prioritising solutions.
• Service Designers: To map problems across journeys, touchpoints, and systems.
• Facilitators: For guiding structured workshops focused on problem definition and alignment.
• Business Analysts: To connect problems with evidence and organisational impact.
• Project Managers: To ensure clarity and shared understanding at the start of initiatives.
• Stakeholders: To align on priorities and reduce ambiguity in decision-making.
• Consultants: To help teams define the right problems before proposing solutions.
• Entrepreneurs: To validate problem spaces and avoid solving the wrong issues.
• Educators and Students: For teaching structured approaches to problem framing and critical thinking.
• 1 editable Figma file.
• 1 editable PowerPoint file.
• Instructions for customisation and best practices.